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Customer services

All of our call centres are UK based. You can access your account 24/7, 365 days a year

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Useful telephone numbers

Personal account enquiries: 08457 212 212

Credit card enquiries: 0845 600 6000

Lost or stolen cards: 0845 600 6000

Internet banking registration: 0800 590 483

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Useful insurance numbers Useful investments numbers

Recent announcements

Volcanic ash disruption
The Co-operative Financial Services offers assistance to those affected

CFS and Britannia Building Society
Unveil plans for super-mutual

The Financial Climate
Your questions answered