Life & health insurance
If you purchased a product before the 31st October 2011, please see below for more information for Life Insurance, Critical Illness, Income Protection and Funeral Plan customers. If you are not an existing customer and would like to find out more about the protection products available to you, please visit our Financial Advice Protection page.
Make a claim
We're here to help and support you through your claim, making it as straightforward as possible. Existing customers can make a claim for:
- Life Insurance
- Critical Illness
- Income Protection
Product guides for existing customers
Useful guides and information for existing customers who have:
- Life Insurance
- Critical Illness
- Income Protection
Contact us
- For Life, Critical Illness and Permanent Health insurance - call 08457 46 46 46
- For Income Protection call 0845 601 8242
- For Funeral Plan customers - call 0845 602 0068
Need help?
New customers
- Get financial advice on Life and Critical Illness insurance from The Co-operative Bank Financial Planning Service


