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Your opinions are very important to us. That's why we love to hear from you, whether it's good or bad. It helps us grow as a company and stay on track with what you, our customers, want.

Or if we get something wrong, you may need to make a complaint. Be assured that we treat all complaints seriously and promise to deal with them fairly and promptly, and in many cases we'll resolve them right away. Find out about our Complaints Policy.

For all other queries please contact our UK based call centres.

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For sponsorship enquiries please email sponsorship@cfs.coop

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We are unable to respond to account specific enquiries. Please do not disclose any of your account details when contacting us via the website.

For account enquiries please call customer services on 08457 212 212.
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We are unable to respond to policy specific enquiries. Please do not disclose any of your policy details when contacting us via the website.

For policy enquiries please call customer services on 08457 46 46 46.
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