Travel insurance quote 0845 300 3525
Renew your policy 0845 600 2918
Amend your policy 08457 46 46 46
Make a claim 0845 999 8888
HomeRescue Plus 0845 607 6472
Legal expenses claim 0845 300 2247
Legal advice helpline 0845 300 2247
Emergency travel assistance (for travel outside the UK) +44 1737 815 013
Pre-travel advice 01737 815 013
Minicom 08000 684 244
Cancellation line 08457 46 46 46
Make a complaint 0845 300 0374
Or write to:
Central Customer Relations Unit
The Co-operative Insurance
Miller Street
Manchester
M60 0AL
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Key travel insurance benefits
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Automatic protection for up to 42 days on each trip
- Insurance protection for up to 42 days for each trip taken during the period of insurance and we don't restrict the number of trips you can take in a year.
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£5m medical expenses cover
- Up to £5m medical expenses cover if you are taken ill or have an accident (excludes cover for pre-existing medical conditions). You could find yourself stuck with a hefty bill for the simplest of medical procedures.
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Cancellation cover
- Automatic cover for cancellation or curtailment of your holiday, up to £3,000.
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Cover for loss or damage to personal belongings and baggage
- Cover for loss or damage to personal belongings and baggage, up to £1,500, included at no extra cost. You never know when your luggage might get damaged or go missing altogether.
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Choice of European or Worldwide cover
- Choice of European or Worldwide cover depending on where you intend to travel.
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Free legal expenses for personal injury
- Managed on our behalf by The Co-operative Legal Services.
- Up to £50,000 in respect of any event occurring during your holiday which causes death or bodily injury.
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Optional cover for winter sports
- Optional extension to include winter sports holidays for up to a maximum of 21 days per period of insurance.
- Cover includes loss of or damage to or the cost of hiring skiing equipment, irrecoverable pre-paid skiing costs, accomodation and transport costs or transfer to an alternative skiing area as a result of adverse weather.
Call 0845 300 3525* for a travel insurance quote
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Check you're not insuring twice!
- Did you know that Travel Insurance is a benefit of having The Co-operative Bank Privilege, Privilege Premier current account, a smilemore current account or certain other current accounts by other providers? If you have one of these accounts please ensure that you check the policy wording of both this and your current cover to check that it's suitable for your needs, before you buy travel insurance with us, to ensure that you are not insured twice whilst only being able to claim on one policy.
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Summary of cover and limits
Travel insurance CoverChoice of ‘Europe’ or ‘Worldwide’ cover YesCover for unlimited number of holidays, trips or journeys up to 42 days each YesCancellation or curtailment cover for irrecoverable transport and accommodation deposits or charges ** Up to £3,000Medical and associated expenses Up to £5mPersonal accident benefit Up to £25,000 (£2,500 for under 16’s)Loss or damage to personal baggage Up to £1,500Loss of personal money Up to £300Personal liability Up to £2m plus legal costsLost passport Up to £300 *Delayed departure ** Up to £150Missed departure ** Up to £500 *Winter sports cover (combined total of 21 days in any period of insurance) OptionalLegal expenses cover (personal injury only) Up to £50,000Legal advice helpline YesPre-Travel advice helpline YesEmergency travel assistance helpline Yes* for transport and accommodation expenses
** as a result of specified events -
Eligibility
Am I eligibile?
The insurance will not cover:
- the booking of or undertaking a holiday against the advice of a medical practitioner
- participation during the holiday in specified hazardous pursuits or manual work in connection with any trade or business
- any claim resulting from bodily injury, illness, disease or death to an insured person arising from a pre-existing medical condition.
- had been referred to a consultant in the previous 12 months
- had at any time in the previous 6 months been taking medication prescribed by, or on the advice of, a consultant
- was awaiting, or had been advised of the need for, in-patient treatment or referral to a consultant
- was awaiting tests or test results
- had received a terminal prognosis from a medical practitioner.
A pre-existing medical condition means a medical condition for which, at the date of booking the insured holiday or taking out the policy (whichever is later), the insured person:
- FREE legal expenses insurance (personal injury only), up to £50,000 costs covered
- FREE legal advice helpline
- FREE pre-travel advice helpline
- FREE emergency travel assistance helpline.
What's covered?
Call 0845 300 3525* for a travel insurance quote
Travel insurance entitlements
You'll also benefit from:
Useful information
If you need more detailed information on our travel insurance cover these useful PDFs will provide you with all the details you need to put your mind at rest.
*Lines open Mon to Fri 8am-8pm, Sat 8am-5pm and Sun 9am-4pm.
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