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Home insurance

Renew your policy 0845 600 2918

Amend your policy 08457 46 46 46

Make a claim 0845 999 8888

HomeRescue Plus 0845 607 6472

Legal expenses claim 0845 300 2247

Legal advice helpline 0845 300 2247

Emergency travel assistance (for travel outside the UK) +44 1737 815 013

Pre-travel advice 01737 815 013

Minicom 08000 684 244

Cancellation line 08457 46 46 46

Landlords insurance 08457 46 46 46

Make a complaint 0845 300 0374

Or write to:
Central Customer Relations Unit
The Co-operative Insurance
Miller Street
Manchester
M60 0AL

Examples of policies

If you could do with more information, this is where you'll find it. These useful PDFs will provide you with all the details you need to put your mind at rest.

You'll need Adobe Acrobat to open these documents. If you don't already have it, just click here. It'll only take a minute to download.

If you would like any of these documents in large print, audio or Braille ring our Customer Contact Centre on 0845 300 3525 (Minicom 08000 684 244). Lines are open from 8am-8pm, Monday to Friday, 8am-5pm on Saturday and from 9am-4pm on Sunday. Call charges.

Please read the following documentation. (These will open as PDFs in new windows)

download pdf

Home insurance policy summary (including travel & caravan) (PDF - 0.2Mb)
A summary of the cover available under The Co-operative home insurance.

Home insurance policy document (including travel & caravan) (PDF - 0.5Mb)
A sample policy document containing details of the terms, exclusions and conditions of the cover offered by The Co-operative home insurance.

Or call 0845 300 3525. Call charges.