Renew your policy 0845 600 2918
Amend your policy 08457 46 46 46
Make a claim 0845 999 8888
HomeRescue Plus 0845 607 6472
Legal expenses claim 0845 300 2247
Legal advice helpline 0845 300 2247
Emergency travel assistance (for travel outside the UK) +44 1737 815 013
Pre-travel advice 01737 815 013
Minicom 08000 684 244
Cancellation line 08457 46 46 46
Landlords insurance 08457 46 46 46
Make a complaint 0845 300 0374
Or write to:
Central Customer Relations Unit
The Co-operative Insurance
Miller Street
Manchester
M60 0AL
CIS home insurance is now
The Co-operative home insurance
Whether you're new to The Co-operative Insurance or you’re already a customer with us, you may know us as CIS or CIS Insurance. But CIS is now known as The Co-operative Insurance.
It’s much more than simply a makeover for CIS:
- CIS has become ‘The Co-operative Insurance’ and we’ve also created a new brand, The Co-operative Investments
- our bank, insurance and investment brands will share the same fresh new look
- you may have noticed our bright new look appearing at our high street bank branches, and on all the other communications you receive from us.
And that's not all, we’ve listened to your views from online surveys and made our new website much more accessible and user-friendly.
Rest assured, there is no change to the way we do business, the way in which you contact us or our unique approach to socially responsible investing
With endless choice and confusing jargon associated with insurance, making the right decisions can be challenging. This is where The Co-operative Insurance can help. We have a wide range of solutions designed to meet your needs, what you're comfortable with and what you believe in.
Or call 0845 300 3525. Lines are open from 8am-8pm Monday to Friday, from 8am-5pm on Saturday and from 9am-4pm on Sunday. Call charges.
CIS home insurance - Now The Co-operative home insurance
Home insurance can be complicated so we’ve made it simple and are offering great discounts. Plus get up to a 16% discount when you buy online.**
Or call 0845 300 3525. Lines are open from 8am-8pm Monday to Friday, from 8am-5pm on Saturday and from 9am-4pm on Sunday. Call charges.
The Co-operative Insurance is a brand name used by CIS General Insurance Limited.
*Subsequent annual charge of £24.
**You are guaranteed a cheaper home insurance premium if you buy online. Depending on your circumstances, this could save you as much as 16%. The level of discount you are entitled to will depend on risk features such as your age and the type of cover chosen.
