Common enquiries
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I have broken down in the UK and would like to claim
- Please contact the Co-operative Breakdown claims centre on 0845 6047411
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What details do I need to provide?
- We will ask you for your postcode, registration number and policy number. Usually 1 of these pieces of information is enough for our agents to provide you with the assistance
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I have broken down in Europe and would like to make a claim?
- Please contact the Co-operative Breakdown claims centre on 0044 1737 815867
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Who provides the services?
- Breakdown through The Co-operative Insurance is provided by AXA Assistance part of the global AXA Group
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How do I renew my breakdown cover?
- We will write to you 6 weeks before your renewal is due detailing the renewal process. You will also be able to renew your policy by calling our sales centre on 0800 028 2159 or visit us on-line
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I have bought a new vehicle and wish to amend my policy?
- Please call our sales centre on 0800 028 2159 where one of our agents will be happy to help you
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I wish to amend my policy details?
- Please call our sales centre on 0800 028 2159 where one of our agents will be happy to help you
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Can I make a claim straight away?
- Yes but the cover will be limited to Roadside assistance and local recovery only for the first 24 hours. Full policy benefits will be available have 24hrs from purchase have occurred
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Can I have cover on more than one vehicle?
- Our personal, joint & family covers are ideal if you wish to be covered for multiple vehicles. Please call our sales centre on 0800 028 2159 if you wish to discuss with an advisor on the best product for your needs
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How do I claim membership points offered as part of this product?
- As part of our quotation process we will take your membership number and allocate you points due automatically if you buy
